Providing employees with the ability to err
Spot on. There's a book on leadership called 'Turn the Ship Around' (one of the best ones out there IMO) that talks about this. Effective organizations don't seek to avoid errors, they seek to achieve excellence -- you can't have both.
Spot on. There's a book on leadership called 'Turn the Ship Around' (one of the best ones out there IMO) that talks about this. Effective organizations don't seek to avoid errors, they seek to achieve excellence -- you can't have both.